Personal Data Protection Policy at, s.r.o.

  1. Basic information

    This Personal Data Protection Policy is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the “GDPR Regulation”) and Act No. 110/2019 Coll. on personal data processing.

  2. Who are we and where can you find us?

    The and processor of personal data is the company s.r.o, with its registered office at Hraniční 645/44A Olomouc, recorded in the Commercial Register kept by the Regional Court in Ostrava, Section C, Insert 86581. Clients can contact us regarding the protection of their personal data at the e-mail address or on telephone number +420 776 485 385.

  3. What is personal data?

    Personal data is defined as any information relating to an identified or identifiable natural person. It is therefore data linked to a specific person, which may, alone as one item or in combination with other data, lead to the direct or indirect identification of such person. Personal data also include cookies which are installed in the Internet browser with the consent of the client when visiting our website. Personal data do not include data that cannot be related to a specific person or anonymous or aggregated data, i.e. data that cannot be linked to a specific person readily or on the basis of a certain manner of processing.

  4. Why do we process personal data?

    Our company provides translation services, proofreading and other related services. In order to provide these services to our individual clients who are natural persons, we must process their personal data and store it securely. We process personal data only on the legal grounds of the performance of the agreement concluded by and between our company and the client for the provision of translation and other related services pursuant to Article 6, Sub-section 1 b) of the GDPR, and our legitimate interest in carrying out direct marketing (commercial communication, sending out discount vouchers etc.) pursuant to Article 6, Sub-section 1f) of the GDPR.

  5. What personal data do we process?

    Our company processes the following personal data: given name and surname, billing and correspondence address, business ID number, VAT number, telephone number, e-mail address, or data of the company where you work or which you represent (company name, registered office, business ID number, VAT number) and identifiers stored in cookies.

  6. How do we process personal data?

    Our company has taken all necessary organizational and technical measures in order to securely process the personal data of our clients. Personal data is processed only by trained employees of our company, who are bound to observe confidentiality. We store personal data only for the time necessary to exercise the rights and obligations arising from the contractual relationship between our company and the client, or until the legal grounds to do so expire (e.g. the client no longer wishes to receive news etc.).

  7. To whom do we provide personal data?

    We do not pass on the personal data of our clients to third parties. Exceptions include processors of services that the client orders from us (e.g. external translators, proofreaders etc.), the accounting service provider NEKO Olomouc, s.r.o., postal service providers and our contractual marketing service providers (e.g. Google, Inc.,, a.s.). We are also obliged to pass on the personal data of our clients to the relevant state authorities (e.g. Police of the Czech Republic, courts of law) as part of an investigation or prosecution of criminal activity.

  8. What rights does the client have in relation to the personal data we process?

    In order to meet legal transparency requirements, the client has the right to be informed primarily about the identity of the controller of their personal data, the purpose of its processing and to whom the personal data is provided. For complete information please refer to Articles 13 and 14 of the GDPR. Furthermore, the client whose personal data we process has the following rights:

    • right of access to personal data: the client has the right to request information from our company about what personal data we process and how we process it (for detailed information, see Article 15 of the GDPR.

    • Right to rectification or completion: the client has the right to request the correction and/or addition of incorrect or incomplete personal data processed by our company.

    • Right to erasure: the client has the right to request the erasure of their personal data if the conditions set out in Article 17 of the GDPR are met.

    • Right to restrict processing: the client has the right to request that our company restrict the processing of their personal data if the conditions set out in Article 18 of the GDPR are met.

    • Right to data portability: the client has the right to obtain their personal data from the company in a structured, commonly used and machine-readable format, provided that the conditions set out in Article 20 of the GDPR are met. If technically feasible, our company may, at the client's request, transfer their personal data to another controller.

    • The right to object: the client has the right to lodge a complaint with a supervisory authority if they consider that the processing of personal data relating to them breaches valid legislation. The supervisory body is the Office for Personal Data Protection, with its registered office at Pplk. Sochora 27, 170 00 Prague 7, tel: + 420 234 665 111, .

    • The right not to be the subject of automated individual decision-making with legal or similar effects, including profiling.

This Personal Data Protection Policy shall become valid and effective as on 1 September 2021.